FAQ
Head to “Schedule” (under “Group Fitness”) on our site, and it will take you to our MindBody scheduling system. Once you make an account, you can register for a class from there! MindBody also has an app you can use to book your classes and manage your account!
Yes. If you do not register in advance of the class, you run the risk of having the class not run at all. If less than 3 people (In-Studio or Livestream) are signed up for a class 2 hours before it begins, the class will not run. If you are signed up for a class that does not have enough students to run, you will be notified via email at that time.
Once you have signed up for a Livestream Class, you will receive a Registration Confirmation email that will contain the Zoom link for your class. At the time of the class, just click that link and you will be connected! Make sure you’re on time – your instructor must admit you, and will not be able to do so once the class has commenced. If you do not receive your Registration Confirmation email shortly after registering, please contact lafemmestrong@gmail.com so we can make sure you get your link!
Classes: If you have reserved a spot in one of our classes, you must cancel more than 6 hours prior to the start of the class, otherwise you will be charged the cost of the class, as well as a $3 late cancel fee. This applies to both In-Studio and Virtual Classes.
Personal Training: You must cancel your appointment by 10pm the night before your appointment day in order to not lose your session.
Lots of classes! Our Virtual Library will be updated weekly with the previous weeks’ Livestream recordings, and also contains some of the favourite class videos recorded during our “Quarantine Series”. There will be many options of different kinds of classes you can do at any time you wish!
You can pay for your classes with a credit card online through your MindBody account.
Yes! Since our class sizes are small, we are generally able to modify to suit your level. If you want to know more about whether specific classes are suitable for your needs, take a look at the Class Descriptions page, or feel free to contact us and we can explain in more detail!
Our doors lock 5mins after class start time, and there will be nobody at the front to let you in. This is to ensure the safety of everybody and their belongings. So if you can sneak in before the door locks, you can come on in!
This could be for multiple reasons: Instructor emergency, environmental issues, insufficient students to run the class, etc.
Contact us! Send an email to lafemmestrong@gmail.com with a brief description of what you’re looking for (totally fine if you’re not quite sure!) and we’ll get you set up with a consultation with one of our trainers to determine what will be best for you!
There is plenty of street parking on area side streets, paid parking on Queen St, as well as a Green P parking lot within a block of the studio.
Absolutely! If you identify as a woman or non-binary person, you should be here.
We do not provide a telephone number because we are a very small operation of trainers that are busy teaching, and can rarely answer the phone. Email is the best way to ask questions and receive a timely response at lafemmestrong@gmail.com .